E-Scooter or E-Bike Diagnosis.
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Product details
Description
Testing for minor electrical and mechanical issues (buttons/lights/bolts etc) battery, drivetrain, and system issues (Battery, Controller, Motor)
Diagnosis is for Diagnosing the problem ONLY and only covers minor repair (no components/hardware required).
We DO NOT SERVICE Dragon scooters, NAMI, Mukuta or any other products sold from Bike Scooter City.
Any Required Parts or Labor required for installation of parts is at additional cost Charged at a Labor rate of $150 per hour, charged in 6 min intervals.
Contact will be made with cost of Parts and estimated time to repair.
Payment for any Parts required BEFORE completion of works, with Labor costs paid at time of Pickup
NO GUARANTEES on faults requiring replacement of Batteries, Motors or Controllers will fix the problems as we cannot test for other issues without these being repaired.
WATER DAMAGED SCOOTERS CARRY NO WARRANTIES ON WORK CARRIED OUT!
Diagnosis fee is non refundable
Key specs
- Service type
- Drop-off diagnosis at our workshop
- Brands
- Benzina Zero, BOLZZEN, Ninebot, NIU, VSETT, ZERO and others (add your brand in the order notes)
- What we test
- Battery, controller, motor and drivetrain, plus minor electrical and mechanical issues (buttons, lights, bolts)
- Included
- Finding the fault, plus minor repairs that need no parts
- Parts and labour
- Extra; labour is charged at $150 per hour in 6-minute intervals
- Before any repair
- We contact you with the parts cost and estimated repair time
- Payment
- Parts are paid before work is completed; labour is paid at pickup
- Battery, motor or controller faults
- No guarantee that replacing them fixes every issue, as other faults can't be tested until they're repaired
- Water damage
- No warranty on work carried out on water-damaged scooters
- Diagnosis fee
- Non-refundable
- Not serviced
- Dragon, NAMI, Mukuta or any other products sold by Bike Scooter City
Shipping and returns
Change-of-mind returns are accepted within 30 days if the item is unused and in its original condition. Faulty or damaged items must be reported within 3 days of delivery. Return shipping is paid by the customer.
Read our refund policy
Warranty and service
Warranty claims, diagnosis and repairs are handled locally by our Emu Park workshop, so you deal with people who know your gear.
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Customer reviews
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- Local Emu Park workshop
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- Expert advice: 1300 487 832
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