Warranty Claim Form

Use this form to request warranty service for a product bought from AdventureTec. Fields marked * are required.

Please don't send your product until our Customer Service team gives you a return authorisation.

Your details

Product owner's complete legal name

Phone

Product and purchase

Product model name

For example: ASIWO MANTA 2

Purchase date

Order ID

Shown on your order confirmation email, for example #1234.

Where did you buy it?

I have valid proof of purchase from AdventureTec or an authorised retailer, and I will email a copy to admin@adventuretec.com.au.

The issue

Clear description of the issue

Tell us what happens, when it started, and anything you've already tried.

Proof of purchase, photos and videos

After you submit, email your proof of purchase, plus any photos or videos of the issue that AdventureTec Customer Service requests. Include your order ID in the subject line.

Send to: admin@adventuretec.com.au